AIB to address problem of homeowners with debt difficulties
5.7.12, PAMELA NEWENHAM
MORTGAGE LENDER AIB has outlined new solutions for helping struggling homeowners faced with mounting arrears and repayment difficulty.
In an email to staff, AIB set out details of how mortgage holders in difficulty will be identified and provided with new longer-term solutions and the implementation approach being undertaken.
During July and August of this year, the bank’s Arrears Support Unit will identify customers in difficulty from two groupings: customers who have identified themselves as pre-arrears or are already in early arrears, and customers who are in serious arrears.